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Process
Exploring the way processes influence implementation of trauma informed approaches
The way that services deliver what they do and the language they use to describe things. Such processes of delivery and engagement need to be focused on addressing power issues and safety (both physical and psychological). It can help to use language that demonstrates that people are understood as reacting to context, allows multiple perspectives and is free enough of jargon that allows more people to join in the conversation. The main process standards are Safety, Human Experience Language and Empowerment.
Explore Sub-Themes
Safety
Human Experience Language
An organisation that promotes that the individual feels of worth, validates their experiences and opinions, and being safe from physical harm from others and feeling a sense of belonging.
The description of services and mental health, the language that is used within services and wider communities and language that includes everyday language to promote a more equal and inclusive discussion.
Empowerment
The confidence gained by owning efforts towards change and feeling the outcomes is of value to you and a result of your own choices. Staff are motivated towards service change and feel positive about their work.